This Privacy and Cookie Statement was last altered on 7 April 2022.
Dear visitor/business relation/customer,
We have drawn up this Privacy and Cookie Statement to make it clear to you that we take the privacy of all personal data we come into contact with within IVRA Electronics B.V. (hereinafter IVRA) very seriously. You share all kinds of personal data with us. This is the case whether you contact us yourself or whether we contact you in connection with our services. We treat these data carefully. We comply with the General Data Protection Regulation (GDPR).
In this statement you can read how we deal with your data and your privacy. If you have questions or would like more information, please contact us:
| Telephone: | +31 (0) 26 2000150 |
| E-mail: | info@ivra-electronics.nl |
| Website: | www.ivra-electronics.nl |
| Address: | Delta 105 6825 MN ARNHEM |
This privacy policy applies to all personal data that IVRA processes of everyone who has (or has had) contact with IVRA, like our visitors, customers and business contact persons.
Personal data means all information about an identified or identifiable natural person, such as, e.g., contact details. Special personal data are, for example, data regarding race or ethnic background, criminal past, religious or philosophical conviction, trade union membership, data on health or sexual conduct.
Performance of contracts
Your personal data are processed by us for the concluding and performance of contracts and maintaining the relationships ensuing therefrom, including related marketing activities. For this purpose we process your name, telephone number, e-mail address, company name, any financially or fiscally relevant data, and the related correspondence.
We use these data because they are necessary for the contract or the concluding or winding up of the contract. We store these data as long as necessary to be able to properly perform our services and contracts, for example, in connection with maintenance or guarantees. After this period of time we will destroy the data, unless we are obliged by law to store the data for a longer period of time.
Click behaviour and visitor data
When people use our website we obtain general visitor data. This concerns the IP address of your computer, the time of viewing and data sent by your browser. We use these data for statistical analyses of visitor and click behaviour on the website. In addition, this allows us to optimise the working of the website. We try to pseudonymise or anonymise these data as much as possible. The data are not provided to third parties who could use them for their own purposes.
We use these data because of our legitimate interest in monitoring and improving our website. We store anonymised data (which no longer contain personal data) as long as they are relevant for us.
Cookies
When you visit our website cookies are placed on your PC for various purposes. These cookies can be functional or analytical and some track your surfing behaviour. That is why your explicit consent is requested for cookies. Cookies process personal data, such as the IP address. See our Cookie Statement, where we explain precisely what these cookies do and why they are there.
Contact or registration form
You can use the contact form to ask us questions and make requests.
We use your name and e-mail address for this. If you pay online, we also use the payment data which we receive from your payment provider. See the heading "Performance of contracts".
These data form the basis of the contract. We store this information until we know for certain that you are satisfied with our response. If you have made a contract with us, we will keep the information until the order has been handled and for seven years after that (the statutory storage period).
Newsletter
You can subscribe to our newsletter. You will receive a monthly e-mail with information, news and developments of our organisation and products and the law and you will be kept abreast of products, services and offers of IVRA. You can terminate this subscription at any time. Every newsletter contains an unsubscribe link.
Your e-mail address will only be added to the list of subscribers with your express consent. These data are stored until you terminate the subscription.
Provision to other companies or institutions (third parties)
Under no condition will we give your personal data to other companies or institutions, unless this is necessary for our service or if we are legally obliged to do so (e.g. if the police demands such if a crime is suspected). We will inform you in advance what other companies will be receiving your data.
With whom will your data be shared?
Distribution and logistics partners
In order to be able to complete your order, we work together with logistics partners. These parties receive your customer number, order number, name and delivery address to ensure that your order is processed in the right way.
Other external service providers
We also engage other external service providers to help with various things. Sometimes they need personal data for this. We only share the data which are necessary for the assignment which the external service provider carries out for us. We do not sell your data to these service providers or other third parties. We make contracts with all external service providers in which we agree what they may do with the data.
The type of work that our external service providers carry out for us are:
A cookie is a small text file that is placed on the hard disc of your computer when you visit our website. A cookie contains data so that you can be recognised as a visitor upon each visit to our website. When you visit our website, a banner will appear with which we inform you about the use of cookies. If you continue to use our website, you accept the use of cookies. Your consent is valid for a period of thirteen months.
We use the following kinds of cookies on our website:
When you visit our website, cookies of the data controller and/or third parties can be installed on your device. During your first visit to the website, a banner will appear with which we inform you about the use of cookies. If you continue to use our website, you accept the use of cookies. Your consent is valid for a period of thirteen months.
Turning cookies on and off and removing cookies
You can find more information about turning cookies on and off and the removal of cookies in the instructions and/or using your browser's 'Help' function.
If you have a relationship with our company, after a written request you have the possibility of accessing your personal data. If the overview provided by us contains inaccuracies, you can ask us in writing to remove or delete the data. If you have questions or want to know what personal data of yours we have, you can always contact us. See the contact details below.
If you submit a request to have your data removed, we will remove data which can be traced back to you, except for the data we must or may store by law.
You furthermore have the following rights under the GDPR:
If you wish to make use of this, make sure to always clearly indicate who you are, so that we know for certain that we are not modifying or removing data for the wrong person.
In addition, you can inform us in writing if you do not wish to be contacted with information on our products and services by notice to the following address:
| Telephone: | +31 (0) 26 2000150 |
| E-mail: | info@ivra-electronics.nl |
| Website: | www.ivra-electronics.nl |
| Address: | Delta 105 6825 MN ARNHEM |
How we secure personal data
IVRA takes protection of your data seriously and takes appropriate measures to combat abuse, loss, unauthorised access, unwanted publication and unauthorised change. If you believe that your data are not being properly secured or that there are indications of abuse, please contact us through our customer service or via info@ivra-electronics.nl
Naturally we will be happy to help you if you have complaints about the processing of your personal data. IVRA would also like to inform you that you have the option of lodging a complaint with the national supervisory body, the Data Protection Authority. This is possible via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
IVRA reserves the right to make changes to this Privacy and Cookie Statement. Changes will be published on our website. We advise you to regularly check this Privacy and Cookie Statement, so that you are aware of any changes.
